We respect your personal information
When you conduct a transaction on the judithrosinski.com website (such as signing up to our mailing list or booking a session), as part of the process, it is necessary for us to collect some personal information such as your name, email address, payment information, IP address, and student login details. We absolutely value your privacy, so we promise you, your personal information is stored securely and is never shared with third parties.
HOW DO WE COLLECT YOUR DATA
We only collect your information for the following purposes:
To provide and operate our website and online services for you;
To process your enrollments and payments, and to provide you with technical support and access to our online courses;
To contact you with relevant information and promotional offers;
To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
INTAKE AND CONSENT FORMS
Data is also collected and stored when you fill in the intake and consent forms required for a booking a Discovery Call for a Psychological Coaching. This may include personal data, such as name, date of birth, country of residence, email address, contact number, medical history, basic state of health and well-being.
COLLECTION OF ACCESS DATA AND LOG FILES
We, or our hosting provider, wordpress.com, collects on the basis of our legitimate interests every access to the server on which this service is located (so-called server log files). The access data includes name of the retrieved web page, file, date and time of retrieval, amount of data transferred, message about successful retrieval, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider.
Log file information is stored for security purposes (for example, to investigate abusive or fraudulent activities) for a maximum of 190 days and then deleted. Data whose further retention is required for evidential purposes shall be exempted from the cancellation until final clarification of the incident.
“Cookies” are small files that are stored on users’ computers. Different information can be stored within the cookies. A cookie is primarily used to store information about a user (or the device on which the cookie is stored) during or after his visit to an online offer.
Temporary cookies, or “session cookies” or “transient cookies”, are cookies that are deleted after a user leaves an online service and closes his browser. In such a cookie, e.g. the contents of a shopping cart in an online shop or a login status are saved.
The term “permanent” or “persistent” refers to cookies that remain stored even after the browser has been closed. Thus, e.g. the login status will be saved if users visit it after several days. Likewise, in such a cookie the interests of the users can be stored, which are used for range measurement or marketing purposes.
We use temporary and permanent cookies, “first-party-cookies” and “third-party-cookies” offered by our website host, wordpress.com.
If users do not want cookies stored on their computer, they will be asked to disable the option in their browser’s system settings. Saved cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer. Please click here to learn more.
HOW YOUR DATA WILL BE USED
Your information will be used to:
Provide and operate our services effectively
Ensure the service you are booking is suitable for your needs
Provide our Users with high-quality customer service
Be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages via email or messaging app e.g. WhatsApp
Maintain internal client records
Create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services
To comply with any applicable laws and regulations
TRANSACTION AND DATA SECURITY
Our company is hosted on the wordpress.com platform. WordPress.com provides us with an online platform that allows us to sell our services to you. Your data may be stored through WordPress.com’s data storage, databases, and the general WordPress.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by PayPal.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We must point out that in regard to unsecured data transmission in the internet (e.g. via email), security cannot be guaranteed. Such data could possibly be accessed by third parties. Sending such information is entirely at your own risk. We understand how important it is to securely store any Data that you provide. We take the privacy and security of your personal details very seriously. Although we take reasonable care to keep your personal data secure, we cannot be held liable for any loss you may suffer from unauthorized access or loss of any Data provided.
ACCESSING AND AMENDING YOUR DATA
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us by email at firstname.lastname@example.org.
If you wish to withdraw your consent to any or all use of your personal data, depending upon the nature of your request, we may not be able to provide or continue providing our services to you. In such instances where we require your personal data to fulfill a contractual obligation to you and you withdraw your consent to collect, use or disclose the relevant personal Data for those purposes, we cannot be held liable for breach of that agreement.
RETENTION OF INFORMATION
Your personal data will be retained for as long as it is necessary to fulfill the purpose for which it is collected, for business or legal purposes, or in accordance with applicable laws. Should you choose to unsubscribe from our mailing list, please note that your personal Data may still be retained on our Database for up to 12 months or to the extent permitted by law.